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Value-Added Services – Why should you care?

Many insurance providers want to offer you the most valuable service they can – and added benefits are one way they can do this. Almost all insurance providers will offer various freebies and discounts to customers, and they’re always a great bonus when you’re looking to get protected. It’s always worth checking what you could be entitled to through your policy – and if you don’t have a policy then the value-added services are always worth taking into consideration.

Value-added services may appear gimmicky and a cheap attempt to gain your custom – but that couldn’t be further from the truth! More often than not, protection providers offer you benefits, freebies and discounts that are genuinely worthwhile.


One hugely beneficial and common perk of a protection policy is having access to priority doctor’s services. With NHS waiting lists longer than ever, getting medical advice can be a long and painful process. So, why not check to see if your policy can offer you access to medical professionals without having to wait to see your GP. These services are designed to help you beyond just what the policy provides. Quick and accessible medical advice is hard to come by, so make sure you make the most of your policy and all it has to offer.


Some policies even offer discounts on cinema tickets, vouchers for meals out or gadgets. These added bonuses can help you to enjoy life’s luxuries without paying full price – something that is more valuable than ever. With the current energy crisis and rising mortgage rates, a trip to the movies may well be the first thing to be crossed off from your monthly budget, but why should it? In times of hardship, a little treat once in a while could really help to lift your spirits. Double check your policy to make sure you’re taking full advantage of the benefits available to you.

If you’re yet to take out a protection policy, it’s always worth considering the policy perks when deciding who to go with. Obviously, the priority is making sure you’re getting the best cover for you. But once you’ve found that – the value-added services are worth thinking about.

Some policy providers will offer free subscriptions to streaming services, discounts on meals out and even offer free gadgets like smart watches that track your health! If you and your adviser have identified a handful of providers that offer the perfect policy, the added bonus of discounts or a smart watch could be the reason you make your final decision. So, shop around – make sure you consider all aspects of a policy before committing to one.

Insurers want to make your experience the best it can possibly be – so why not make the most of it? Go back and check what your policy entitles you to and make sure you’re taking advantage. If you’re looking to take out a policy, your adviser will help you find the policy to best suit your needs along with informing you of all the added benefits on offer.

Using Furlough to understand Income Protection

No-one could have predicted the first half of 2020 and what it would bring, so the notion that you could have been completely prepared for what was to come is difficult to comprehend. I’m guessing that if you could travel back in time and put more insurance policies in place you more than likely would have.

One of the most overlooked types of insurance has typically been income protection. Research conducted by the Financial Conduct Authority shows that only 35% of people have any form of protection insurance in place, and of that 35%, only 4% have any form of income protection.

Two of the most common reasons for this is the lack of understanding around what income protection is, and also the belief that you’ll never need it! However, a good way to understand what income protection is and what it does is to look at the furlough scheme used by the government in recent months.

Since March, nearly ten million UK workers were placed on furlough, so it’s likely that if not directly impacted yourself, you know someone who has been. The basic premise of furlough is to support workers financially while they’re unable to work. Albeit that the mechanics, criteria and funding are different, this is basically what income protection does! What would have happened to all those workers if the furlough scheme hadn’t been introduced? This is the question you need to ask if yourself and assess your own circumstances if don’t have any income protection in place.

A common response to income protection is ‘it’ll never happen to me!’, but what 2020 has shown us so far is that nothing can be predicted and it is better to be prepared and protected should the unexpected happen.

What if you’re self-employed?

If you’re self-employed you can still get income protection, and in fact it may be even more relevant for you. However, according to research from The Exeter, less than one in 10 self-employed workers protect their income, and nearly a fifth of self-employed workers have no personal savings to rely on in times of financial uncertainty.

According to the Office for National Statistics, the UK self-employed workforce grew to 5 million by the end of 2019, representing 15.3% of employment, up from 3.2 million in 2000.

With more UK workers embracing self-employment, options within the marketplace have adapted to better serve this growing sector of the workforce, with bespoke policies tailored for the differing requirements of the self-employed.

Protection: Why you should always be covered amid a cost-of-living crisis

Protection insurance is severely undervalued by thousands of people across the UK. Often seen as an unnecessary expense – there are a vast number of people living in this country who are yet to take out a protection plan and therefore remain unprepared should they lose their income or worse – their life. With a cost-of-living crisis currently causing panic for many, it’s so important to stay covered even when you’re looking to cut costs elsewhere. Despite common misconceptions surrounding how often providers pay out, tougher times make protecting your family should anything happen to you even more vital.

The necessity of protecting your income in particular has never been more apparent. The pandemic offered millions of people a scary insight into just how quickly circumstances can change for anyone by forcing a huge proportion of the population out of work. Now, imagine how dire that would have been without the safety net that the furlough scheme provided for so many households nationwide. Illness can stop you working at any time and without warning and being in the midst of a cost-of-living crisis, protecting yourself against such an outcome has never been more valuable. Well, that is the harsh reality that faces those who are yet to take out a protection policy. Despite the evidence, there are still some common myths that dissuade people from turning to protection.


Do providers actually pay out?


So, do providers actually pay out – or is it all too good to be true? Well, contrary to what some sceptics might say, 98.3% of all claims made in 2019 on protection policies were accepted. This figure is enough on its own to display just how common a successful claim is – and how unlikely it is that a claim is rejected. There are of course a few occasions when providers don’t pay out – most commonly due to underlying issues not being disclosed when the policy is initially taken out.

Can everyone get cover?


Another common misconception surrounding the protection industry is that more complicated cases get turned down. There are plenty of insurance providers that specialise in the more complex of cases – and the figures suggest that the vast majority of those cases pay out too. The Exeter reported that 93% of claims were paid in 2021 with a total pay-out of over £10 million. Out of the 1,318 claims made throughout 2021, only 92 were turned down.

It’s so important for everyone to protect their income, and if the past couple of years have taught us anything, it is that no one can predict what the future holds. Being protected against any eventuality is a safety net that could prove to be invaluable to any of us.

Critical Illness Cover for your kids: what you need to know

When it comes to our children, there’s nothing we wouldn’t do to protect them – right? Well, there are some things that so many parents fail to consider. No one wants to imagine their child falling ill – but it does happen to some and is a situation that is important to be prepared for. Critical Illness Cover is an integral part of any protection policy if you have children – and it will help with some of the impacts you may not have even considered.

Children’s critical illness cover plays an important role in the protection space. Of course, you’d do anything to protect your children from harm – but what happens if they do fall critically ill? Aside from the obvious emotional distress such an ordeal can cause – a child falling ill can have a huge impact on your finances, especially if you’re forced to take time away from work to look after them. In the past, children’s cover was typically included automatically on critical illness plans regardless of whether or not you had children, it is now much more common for insurers to offer a more flexible range of options tailored to your needs – so it’s important to ask about it when getting covered.


The benefits of children’s cover can often be overlooked as it isn’t an income earner within the household falling ill, but the financial benefits from the cover offer a peace of mind and financial stability that is hugely valuable in the case of something as difficult as your child becoming critically ill does occur. Pay outs can be used to cover losses of income if you had to take time away from work to care for your child, as well as paying for expensive treatments or essential modifications to your home where necessary. Children’s CIC will protect your child whether they are naturally born to you, a stepchild or adopted.
What age does CIC cover children for?


The oldest age you can hope for your child to be covered for under a child’s critical illness policy ranges from 18 to 23 depending on the provider, although the majority will at least cover until 21. Most providers offer cover that start from birth, although some won’t offer a policy until your child is 30 days old.

Of course, even just imagining your child falling critically ill is an incredibly difficult thing to do – which only highlights just how important it is to get them covered. The emotional stress of dealing with a critically ill child is more than enough for anyone to deal with – and CIC offers peace of mind that your financial situation will be secure if such a tragedy were to happen to you.


If you already have cover in place but it doesn’t cover your children, get in touch with your adviser to talk through your options. You can add your children to your policy at any time, so make sure to speak with your adviser and ensure your whole family is protected

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